Your whole clinical laboratory in one system, with Enma by your side

1. 01

   Patient intake and front desk

   Patients arrive registered, with a clear quote and the date their result will be ready.

   What’s included in Patient intake and front desk · 7

   • Patient pre-registration with a QR code, before they reach the lab.
   • Quotes that become orders without touching the prices again.
   • Bulk order upload from Excel for companies and campaigns.
   • ID lookup with RENIEC (Peru) and tax ID lookup with the SRI (Ecuador) at registration.
   • Turnaround promise per test, with alerts before it expires.
   • Customer service with tickets, a service inbox and satisfaction surveys.
   • Sales management: agreements, doctor and company portfolio, visits and targets. Your sales reps log each visit from their phone, with its location.

2. 02

   Sample logistics and transport

   Pickups, routes and couriers coordinated, with every sample visible along the way.

   What’s included in Sample logistics and transport · 4

   • Pickup routes with stops, assignment and monitoring.
   • Smart transport assignment: the system proposes, your team accepts or rejects.
   • Doctors and companies request pickups from their results portal.
   • Sample transfers between sites, logged end to end.

   Your field team carries the system on their phone: pickup routes with GPS, temperature at every stop, tube scanning and photos. If they lose signal, it saves everything and sends it when coverage returns.

3. 03

   Pre-analytics and sample traceability

   Every tube identified and located, from reception to storage.

   What’s included in Pre-analytics and sample traceability · 5

   • Staged reception and distribution by department with barcodes.
   • ZPL, TSPL and EPL2 labels with a print agent and calibration.
   • Missing tubes and rejected or blocked samples, in plain sight.
   • Serum bank and cryobox: you know where every sample is stored.
   • Audit trail with the full history of every order.

4. 04

   Analyzers, departments and quality control

   Your instruments connected and your quality under control, department by department.

   What’s included in Analyzers, departments and quality control · 8

   • Analyzers connected via ASTM and HL7, bidirectional, over serial port or network (Mindray, Tosoh, Fujifilm and more).
   • Installable agent with a secure licence: connect instruments without setting up servers.
   • Batch, grid and department worklists; instrument maintenance and reagent use per test.
   • Microbiology with culture and antibiogram; molecular biology and parasitology.
   • Anatomic pathology and cytology: cases, blocks, slides and signed report.
   • Quality control with Westgard rules, internal and external controls.
   • Delta check: see the patient’s previous result while validating.
   • Quality management on the road to ISO 15189: documents, nonconformities, risks, audits, suppliers, staff competence and training.

   See the public analyzer catalog →

5. 05

   Online results and patient relationships

   Signed results reach the right people, and your patients come back.

   What’s included in Online results and patient relationships · 8

   • Results portal with your brand for patients, doctors and companies.
   • Reports with the validator’s electronic signature, and templates per site with a watermark or no logo.
   • Access with a one-time code by SMS or email, and a link to share with the doctor.
   • Service inbox with WhatsApp: reply and share results from the lab’s own number.
   • SMS notices sent from the lab’s own phone, and receipts sent to the patient’s mobile.
   • Campaigns and surveys with segmentation, so patients come back.
   • Automations with workflows and rules you define.

6. 06

   Lab ERP and management

   Cash, invoices, purchasing and business figures, in the same system.

   What’s included in Lab ERP and management · 8

   • Cash desk with guided opening and closing, plus petty cash.
   • Connection to e-invoicing and digital signatures in your country: Peru (SUNAT), Mexico (CFDI 4.0), Chile (SII), Ecuador (SRI), Colombia (DIAN), Spain (VeriFactu) and more. Your invoices are signed with your company’s certificate. Your advisor coordinates the rollout for your country.
   • Credit, collections and accounts receivable; controlled credit notes and billing to insurers.
   • Inventory, purchasing and accounts payable. Your team requests purchases and submits expenses from their phone, with approval.
   • Accounting, taxes, banks and reconciliation, budgeting, cost per test and fixed assets.
   • Payroll, attendance and shifts.
   • Management dashboard with results, production and alerts.

7. 07

   Networks, sites and companies

   Several sites, agreements and referrals, one way of working.

   What’s included in Networks, sites and companies · 5

   • Prices, collections and invoicing per site.
   • Companies and occupational health under agreement.
   • Referral to a reference laboratory (outsourced testing), with follow-up.
   • Interconnection API with tokens, HL7 and a test environment.
   • IESS and MSP reports (Ecuador).

Looking for something you don’t see here? Ask your advisor how it applies to you →